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Sergar Creative Background

General Privacy and Cookies Policy

This page tells you what we do with your personal information when you use this website (www.sergarcreative.co.uk).

This website is run by Sergar Creative Limited whose registered office is at 39 Great Western Way, Stourport-on-Severn, Worcestershire DY13 8AG. Sergar Creative Limited is the “data controller” of your personal information. Please note that the office address above is not an address where you should send fan mail. 

Please read the following carefully to understand what we do with your personal information.

 

HOW AND WHEN WE COLLECT PERSONAL INFORMATION ABOUT YOU 

We do not intend to collect any personal information about you, however, personal information might be collected from you:

  • when you contact us or ask for any information from us (for example if you email us at info@sergarcreative.co.uk or when you contact us through Twitter, Instagram, Apps, or other similar technologies); or

  • when you visit our website

Where we ask you for your personal information, we will tell you whether it is optional. We will also explain what will happen if you decide not to provide information which we have said is not optional. Sometimes, depending on what personal information you give us, we may be unable to provide you with a certain service.

 

WHAT PERSONAL INFORMATION WE COLLECT ABOUT YOU 

We may collect personal information about you which you provide to us, such as your contact details (e.g., your name, address, or email address) (“Identifiers”).

We may collect personal information about you when you interact with our website, like online identifier, Internet Protocol address, unique device identifiers, geolocation information, and internet or other electronic network activity information (“Internet or other electronic network activity information”).

We may also keep a record if you contact us with a complaint or question (“Correspondence”).

You can review and/or have deleted your personal information and refuse to permit further collection or use of your personal information by contacting us as indicated below.

 

WHAT WE DO WITH YOUR PERSONAL INFORMATION

We may use your personal information to do the following things:

  • to provide you with the information and services you have asked for;

  • to ensure that you can see and use the website without any problems, and protect the security and integrity of the website;

  • to help you and to help us give you a good service;

  • to protect your personal information and to prevent someone from copying your details;

  • to analyze your use of the website;

  • to take precautions against liability; and

  • to follow the law and/or respond to judicial process.

 

LEGAL BASIS FOR USING YOUR PERSONAL INFORMATION

We will only use your personal information where we have a legal reason to do so. The legal reason will depend on why we have your personal information. In almost every case the legal reason will be one of the following:

  • Our Legitimate Business Interests: Where we need to understand our customers, promote our services and work effectively to provide you with this website and other services, as long as in each case this is done in a way which does not harm your privacy and other rights.

  • Compliance with law: Where we need to use your personal information in order to follow the law.

 

WHERE WE KEEP YOUR PERSONAL INFORMATION

The personal information that we have will be retained and protected in England inline with current UK GDPR. 

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HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We take steps to make sure that your personal information is kept for as long as we need it for the reason we collected it for. Once we don’t need it anymore, we will delete it.

 

SECURITY

We take steps to protect the confidentiality, security, and integrity of your personal information and will try to stop anyone else from being able to use it if they’re not supposed to.

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GIVING YOUR INFORMATION TO OTHERS

We may give your personal information to:

  • companies within our group of companies;

  • service providers helping us to analyze the website and improve our services to you;

  • in the event that we sell any business or parts of it, to those companies buying our business or parts of it; and

  • companies or third parties for the purpose of following the law and keeping our business safe from any criminals.

 

COOKIES AND SIMILAR TECHNOLOGIES

We use cookies to make sure our website works for you and to improve our website.

Cookies are small files stored on your computer. They hold small amounts of information about you and how you use the website so that we can remember any choices you make, make sure our website is showing you the right content and to make sure our website works well for you. These cookies also give us information to decide how we can make our website even better.

Cookies on our website are generally divided into the following categories:

  • Strictly Necessary Cookies: These are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas. These cookies are session cookies that are erased when you close your browser.

  • Analytical/Performance Cookies: These allow us to recognize and count the number of users on the website and understand how such users navigate through the website (e.g., when and which pages are visited, in what order the pages are visited, how long a user may stay on a particular page, and where a user is located). This helps to improve how the website works, for example, by ensuring that users can find what they are looking for easily.  These cookies are session cookies which are erased when you close your browser. For example, we use Google Analytics for this process. For more information about Google Analytics, please visit google.com/policies/privacy/partners/ and www.google.com/analytics/learn/privacy.html. You can opt-out of Google Analytics’ collection and use of data generated by your use of the website by going to http://tools.google.com/dlpage/gaoptout

If you don’t want us to use cookies on your computer anymore, you can change your web browser settings to delete them. Please note that if you do that, some parts of the website might not work as well.

Do Not Track

Sergar Creative Limited respects your privacy, but we do not alter the information we collect or change the website in response to “do-not-track” signals we receive from your browser, as the term appears in Cal. Bus. & Prof. Code §§ 22575(b)(5). For more information about DNT signals, visit http://allaboutdnt.com.

 

YOUR RIGHTS

You have certain rights regarding your personal information. These include the right to:

  • update your personal information to ensure it is up-to-date and correct;

  • ask us to stop using your personal information and to delete it;

  • have a copy of your personal information; and

  • ask us to provide your personal information to another service.

You can do any of the above by contacting us at info@sergarcreative.co.uk.

You can also complain to the UK Information Commissioner’s Office (ICO), if you think we have used your personal information in the wrong way. If you are worried about this, you can also contact us at info@sergarcreative.co.uk  so that we can look into it, and hopefully solve the problem.

Our website links to other websites. If you are leaving this website, be sure to check the privacy notices of the website you are visiting as we do not control the privacy practices of those third-party websites.

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CHANGES TO THIS GENERAL PRIVACY AND COOKIES POLICY 

This General Privacy and Cookies Policy (“Policy”) is effective as of the date below and will remain in effect until a new policy supersedes it. The most recent version of the Policy will be reflected by the “last updated” date noted at the bottom of the page. We may change this Policy at any time so please check back regularly to keep informed of updates. If any big changes occur, we will let you know on our website.

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CONTACT US

If you want to contact us you can email us at info@sergarcreative.co.uk

This General Privacy and Cookies Policy was last updated in July 2022.

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